Knox Partner Documentation

New and updated partner guide content

Stay on top of the latest partner content for Knox products and services.

New

UAT 25.07 release notes

Explore the partner-related changes that are available during the UAT period of Knox cloud services 25.07.

New

Ability for MSP admins to copy Knox Manage (original console) profiles

MSP admins can now copy Knox Manage (original console) profiles from one customer to another.

New

Ability to view remaining days before license expiration

MSP admins can now see the number of remaining days before a license expires.

New and updated knowledge base articles

View the latest bulletins and technical support pages of Knox products and services.

KBA-1211 | New

Change super admin for a managed customer

Learn how to change the super admin for a customer as an MSP.

KBA-1174 | New

No error when a duplicate IMEI is added

Resellers might notice that there's no error while uploading a device with a duplicate IMEI. Learn about the update to duplicate IMEI handling.

KBA-1135 | New

MSPs unable to retrieve the device list by email

Some MSPs encounter an issue where they are unable to retrieve the device list by email. Learn how to resolve the issue.

Partner guides

Use these quick links to jump straight into the various partner guides.

Knox Partner Program guide

Samsung's ecosystem of B2B solutions and services for enterprise partners.

Knox MSP Program guide

Remotely manage Knox services for enterprise customers.

Knox Deployment Program guide

Easily register devices to a Knox server for customers to manage.

For developers

Are you a developer or ISV looking to download our SDKs or view our API guides? You can find all developer-related content on the Knox Developer Documentation site.

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Technical support

Already a partner? Sign in to your Samsung Knox account to submit a technical support ticket.